1. Introduction

At Farmex Freshia Trading LLC, we understand that plans may change. This Cancellation Policy explains how orders can be canceled and the applicable conditions.

2. Order Cancellation

• Orders can only be canceled before they are processed or shipped
• To cancel an order, contact our support team immediately via email or phone
• Once shipped, orders cannot be canceled and must follow the Return Policy

3. Cancellation Confirmation

All cancellation requests will be confirmed via email or phone. If no confirmation is received, please contact us again to ensure processing.

4. Refunds for Canceled Orders

• Refunds will be processed to the original payment method
• Refund processing may take [X business days]
• Transaction or shipping charges may be deducted unless cancellation is due to our error

5. Exceptions

• Shipped orders cannot be canceled
• Perishable or customized items may not be eligible
• Fraudulent or abusive cancellation requests will be rejected

6. Contact Us